Help & Support


1. How do I join your affiliate program?
To join our affiliate program you just need to fill our Affiliate Application Form. Having completed the registration process, you will get an email containing your username and password.

2. What is the affiliate link?
Affiliate link is a special URL where you should be sending the visitors. You will get the URL's for different banners in your affiliate panel after log in.

3. How much commission do you pay?
Our affiliate program has three level commissions:
- You get 20% per each purchase made by the customer who came to our website through your affiliate link.
- When you reached the $10000 amount of purchases through your affiliate link, you became the Silver partner and your commission grows to 25%.
- When you reached the $25000 amount of purchases through your affiliate link, you became the Gold partner and your commission grows to 30%.
You can withdraw your earnings from your affiliate account using several different payment methods: PayPal and Bank/Wire Transfer:
1. PayPal is fast and secure way to get you money from affiliate account. The minimum sum we can transfer is $100.
2. Bank/Wire Transfer payment method can be used when you earn at least $800. The payment information you provide must be correct and in English to void transferring failures, (the transfer will not be returned in case of wrong payment details).
Note: You can withdraw money, only after your account balance reaches $100.

Detailed information about available payment methods can be found at TemplatesForWeb Terms of Use.

4. How often are commissions paid?
You can make a request for commission’s payment after you earn at least $100. Just press “Button” button and your payment request will be processed in 48 hours.

5. Do you offer commissions statistics?
Yes. If you are our affiliate member, you can just log in into your affiliate account and check “Statistics”

6. How do you track my sales?
Your affiliate link will contain unique identifier by means of which we place cookies on the computer of everyone coming through this link to our website (Note that 99% of all Internet users have cookies enable in their browsers). The cookies we set have six months lifetime, i.e. that if customer who came to our site through your affiliate link did not make any purchase at his first visit but he came back a few months later and bought one of our templates, you will still be paid your commissions.

7. How to start promoting your products?
Generally, you should choose some banners and links, and place them onto your pages. When your visitor clicks on a banner, he will be redirected to our page. If this visitor buys something, you will be rewarded with a commission for this sale.

8. Do I earn commissions on unique purchases?
Yes. You will get commissions of ALL purchases whether it was a unique purchase or a purchase at regular price. It concerns all our existing types of products and products we are going to launch in the future.

9. I discovered that my commissions decreased during 2 days after the sale.
It may occur that we need to refund a purchase you got commissions for because of different reasons such as fraud credit card purchase, bank chargeback, suspicious order etc. In this case, your commissions for such a purchase will be subtracted from your future commission earnings.

10. What should I do when lost password to my Affiliate Account?
You can request your lost password by means of our Password recovery link . Just fill in your email and you will get an email with authorization code and instructions what to do next. Put this authorization code into the appropriate box field, and new password will be sent at your email. After that, you can easily change received password at your affiliate account.

11. Can I participate if I reside outside the United States?
TemplatesForWeb accepts affiliates from almost every country, and most of our affiliates are across the globe.

12. If some orders are marked as “Fraud”?
Some of your orders may be marked as “Fraud” as they were cancelled by our Billing Department. It may occur because of expiry of the order-pending period or because Payment System identified that order as a fraud and it failed to pass it. In this case, your customer’s credit account will be credited for the charge of the purchase and your commission for that order will be withdrawn from your affiliate account.